Privacy Policy

Privacy Policy for https://southport-chiro.thebestlocalpro.com

Introduction

Welcome to https://southport-chiro.the bestlocalpro.com (referred to as “Southport Chiro” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Protection Act (UCPA), USA
  • Connecticut Transparency and Accountabilty of Data Practices Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://southport-chiro.thebestlocalpro.com
  2. Any mobile applications or services associated with our brand
  3. Interactions on social media platforms linked to our website
  4. Communication channels we use, such as emails, phone calls, and text messages

Please note that this policy does not cover third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal information:

  1. Account and User Management: When you create an account, sign up for our newsletter, or use our services as an authorized user, we collect and store your account details, including login credentials.
  2. Payment Processing: We securely process payment information, such as card details, to facilitate transactions.
  3. Communication: We may communicate with you via email, phone, or text messages for various purposes, including customer support, marketing, and transactional updates.
  4. Data Collection Through Interactions: We collect data when you interact with our website or services, such as browsing history, page visits, and preferences expressed through settings.

Types of Personal Data Collected

We collect several types of personal information to enhance your experience and provide tailored services:

  • Account Information: This includes user names, email addresses, passwords (hashed and salted), and profile details.
  • Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are processed through secure payment gateways.
  • Financial Information: We may store financial records for accounting purposes, including transaction histories and bank account information (if directly provided by you).
  • Purchase Data: Records of your purchases, order history, and product preferences to personalize recommendations.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile app usage data, and other mobile-related information.
  • Location Data: Information about your location when you access our services (with your consent).
  • Feedback and Reviews: Any comments, suggestions, or reviews you choose to share with us.
  • Social Media Details: If you connect your social media accounts to our platform, we may collect data from these platforms (subject to their privacy policies).
  • Product Interaction: Information about products viewed, added to cart, or purchased on our website.

Data Collection Methods

We employ multiple methods to gather personal data:

  • User Input: You provide us with information when you create an account, make a purchase, fill out forms, or contact our support team.
  • Automatic Technologies: Cookies and tracking technologies are used to collect data about your interactions with our website and services.
  • Third-Party Providers: We may receive personal data from third-party sources, such as payment processors, marketing partners, or social media platforms (as permitted by their privacy policies).

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigation and functionality on our website.
  • Preference Cookies: Store user preferences and settings to provide a personalized experience.
  • Analytics Cookies: Help us understand how visitors engage with our site, including metrics like bounce rates, time spent on pages, and most popular content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data for varying periods, depending on the purpose:

  • Account Data: As long as your account remains active or until you request its deletion.
  • Payment Information: For billing and financial records, we retain this data for an extended period (as required by law) but will anonymize it after that point.
  • Purchase History: Usually retained for a few years to facilitate returns and improve future shopping experiences.
  • Analytics Data: Aggregated analytics data is typically kept for 24 months before being anonymized.
  • All Other Data: We delete or anonymize personal data when it is no longer necessary for the purpose it was collected or as required by applicable laws.

Security Measures

We take robust measures to safeguard your personal information:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Utilizing secure third-party processing services for payment transactions.
  • Implementing access controls and employee training to ensure only authorized personnel can access sensitive data.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data in error, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Data Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, except where we are legally required to retain it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities, except where we have compelling legitimate grounds.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or lodge a complaint, please contact our privacy team at the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data privacy, please contact us: